If our website hasn't provided you with everything you wanted to know, here are some of our frequently asked questions. If you still have any queries after browsing this page, please contact us via the 'Contact Us' tab.
WHAT WARRANTY DO YOU PROVIDE?
Provided the vehicle is serviced and well maintained, a professionally tuned engine will not cause any technical faults. However, we are proud of the service we provide and so we back all of our services with our triple-level protection; 30 day money-back guarantee, lifetime software warranty and 1 year mechanical warranty. For more info visit the 'Warranty' tab.
HOW IS MY INSURANCE AFFECTED?
When we complete any work, our advice is that you inform your insurance provider of the modifications to your vehicle. However, an increasing number of insurance companies recognise the positive impacts a professional remap can provide and are therefore choosing not to penalise customers for doing so.
HOW LONG DOES IT TAKE?
Our remaps usually take between one and two hours from the moment we arrive to the minute we leave. However, we endeavour to be as flexible as possible and can often find ways to reduce this if you're on a tight schedule. For example, the Simens SIMOS12/18 ECU's found in most 2015> Audi S3's are very quick to read and write whereas the Delphi CRD3 ECU found in many new Mercedes C200 models can take over 2 hours due to having a long software read time.
REMAPPING VS CHIPPING?
Chipping is essentially an older version of what remapping is today. The chipping process involves opening up the engine, removing the ECU and physically replacing the microchip on the board with a modified one. Alternatively, the remapping process involves accessing the ECU through the OBD port in the dashboard. Remapping is far more effective as it eliminates the potential risk of damage or failure to the ECU as the physical unit does not have to be opened. Thanks to our advanced equipment and software, we are now able to remap many vehicles that previously required chipping, leaving us with only a small handful of vehicles we are unable to safely modify via the diagnostics port.
DO YOU WRITE CUSTOM MAPS?
Unlike many local competitors, Momentum files are custom written in the UK by our trusted software experts. We are able to take data from your vehicle and design your new profile to your specifications to provide more power, better economy or a perfect combination of both. We don't use generic or 'off-the-shelf' maps.
WILL THIS DAMAGE MY ENGINE?
Definitely not! We optimise your vehicles working parameters within the ECU without exceeding the safe working levels of the engine. We ensure the engine still operates within all the preset engine sensor limits and with full engine feedback control. Vehicles are in fact designed to be faster and more efficient than they actually are! Check out the pages under the 'About' tab for more information.
WHERE DO YOU WORK?
We usually work from anywhere around Ferndown, West Parley, West Moors, Poole, Bournemouth, Boscombe, Christchurch, Wimborne, Southampton, Wareham, Bere Regis, Swanage, Blandford, Highcliffe, Brockenhurst, Salisbury and the New Forest. We will also consider work outside of these areas upon request. In fact, we have recently worked in Sussex, Andover, Wiltshire, Weymouth and even London at the customers request!
HOW EFFECTIVE ARE YOUR FILES?
If you don’t immediately see the savings, if you can’t instantly feel the extra power or if you aren’t completely satisfied in any way, we will refund your investment in full! Our custom software is the industry leader and our bullet-proof vehicle remapping is recognised throughout Europe and the UK for it’s reliability and safety. We currently have over 350 happy customers and our portfolio is growing rapidly!
ECU REMAPPING OR TUNING BOX?
Engine tuning boxes (such as the popular 'Race Chip') generally only increase the fuel pressure and injection periods. This leads to an uneven spread of power and spikes due to poor quality signal processing. These problems do not exist with ECU remapping as all of the engine management parameters are adjusted in unison, including torque and turbo limiters which cannot be accessed by a tuning box.
CAN I GET MY OLD MAP BACK?
Of course! We keep every original and tuned map file in a secure archive and a RAID backup server, should you ever wish for your vehicle to be put back to original.